The course detail report shows you exactly how your participants responded to reflective questions and how they performed on quizzes. 


Due to the volume of information this report provides, we recommend viewing the Course Detail Report for one participant at a time and downloading this report in an Excel file. 


Downloading the Course Detail Report


  1. Click the “My Reports” drop-down menu on the left side of your dashboard.

  2. Click the “Course Detail” option.

  3. Make sure that the date range in the “Registered from date” field is set back to a few days before your participants started training. 

  4. Refine your search by using the column headers to narrow down which participant(s) you would like to include in your search. You can search by individual participants, order names, course titles, or course completion status. Note: The search function is very sensitive. You’ll need to type in participant names, course titles, and order names exactly as they appear in the report.

  5. Click the “Export to…” button at the top of the page. Here you have the option to export your table as a Microsoft Excel sheet, XLSX, or PDF.

Common Course Detail Report Questions


  • It looks like my participant has completed all the requirements, but they don’t have a course completion certificate. Why is that? 


    • The Course Detail Report only displays the requirements completed by the participant to date, and it does not display all of the requirements that are needed to complete the course.  

    • Please advise your participants to review their course progress from their Teacher Dashboards to ensure that they met each of the three-course completion requirements, which include:

      • Viewing all the slides in a course.

      • Answering all reflective questions/course activities.

      • Passing the end-of-course quiz. 

If your participant has any questions, please direct them to email us at support@responsivelearning.com, and we’ll be happy to help them. 


  • Some of my participants aren’t on my report. Where are they? 


    • The most common reasons participants don’t appear on reports are that they haven’t registered for and begun their online courses, their profiles list them as being located at another campus/district, or they registered for and completed courses outside of the dashboard’s pre-set 90-day window. 

    • If you’re unsure about a participant’s location or registration status, please contact support@responsivelearning.com with the participant’s name, email address, current campus/district, and we’ll be happy to let you know if they’re registered or adjust their location.