General Administrator FAQs

How do I adjust MY (as an Administrator) name and campus location?
To change your name, click the "My Profile" tab on the left side of your Administrator Dashboard. This will take you to the "My Profile&...
Wed, 5 Nov, 2025 at 12:27 PM
I forgot my password, how do I reset it?
If you forgot your password, please follow the steps below to reset your password:  Go to the Administrator Dashboard login page: https://admin.respons...
Tue, 12 Oct, 2021 at 9:36 AM
I'm listed at the wrong campus/district. How can I fix it?
If you are listed at a campus/district that is not yours, send a support desk ticket with your name, email, and correct district/campus and we'll be hap...
Tue, 12 Oct, 2021 at 9:47 AM
What does teacher self-registration look like?
Teacher self-registration is a quick and easy process! Follow the steps below to gain a better understanding of how this process works, and what your teache...
Tue, 12 Oct, 2021 at 12:40 PM
What do teachers see when they take a course?
When your teachers log in to take a course, the first thing they see is their Teacher Dashboard. This dashboard helps them navigate their online professiona...
Tue, 12 Oct, 2021 at 1:41 PM
How do I Save/Print my startup email?
Printing your email Click the printer icon on the side of your email. Adjust your settings, such as how many copies of a document you would like, if you ...
Tue, 12 Oct, 2021 at 2:15 PM
How do I Manage Categories?
Under Manage Categories, customer admins assigned the District or Campus role, can create custom categories and use the category to assign participants t...
Tue, 12 Oct, 2021 at 2:51 PM