Responsive Learning Support

Getting Started FAQs 5

• Once I'm logged in, how do I access the courses?
• Where do I find course resources?
• Why aren't there any courses available to me?
• I'm a teacher, and I need to create an account. How do I do that?
• Why isn't my registration code working?

Troubleshooting FAQs 11

• What should I do if I receive an "Access Denied" or "Missing Key" error message when I try to open a module?
• Cannot Connect to the Learning Record Store Error
• How do I update my campus/school location?
• iSpring Play is not Compatible
• What browser should I use?

View all 11

Course Completion FAQs 3

• I can't open my certificate of completion. How can I fix this?
• After viewing a course, there is no certificate available to download. How should I proceed?
• How can I check on my course progress?